As part of our ongoing commitment to a positive user experience, we have made some updates to your Chase Paymentech secure login page. These updates are intended to simplify the login process and …

Call the Chase Merchant Services Team at 1-800-619-1982, visit us online or visit a local Chase banking branch and request a contact within the Merchant Services team.

Chargeback Management Tips on managing your chargeback processing. Product Sheets One-page descriptions of our most popular products and services. Merchant Support Center Online resource …

Log on to Paymentech Online at least once every 60 days to avoid inactivation of your User ID. If your user id is removed, you will be required to set-up a New User ID and submit your request to Chase …

Access the most updated versions of user guides, manuals and instructions for Paymentech's products and services. The Paymentech Online User Guide and the Merchant Reporting User Guide will help …

After five login attempts with an invalid User/Password combination, the login is suspended. You may call the Orbital Gateway Support Center to have the login reset but must be able to authenticate …

Automated access to the Transaction History Database and bank telephone numbers is available through the IVR system or visit our WEB site at www.chasepaymentech.com.

With Orbital’s Merchant Selectable Response (MSR), you can pre-select transaction response codes to auto-decline. This custom functionality can be set up and changed as needed. It not only helps …

Additionally, all standard Chase Paymentech documentation – online tutorials, training manuals, technical specifications, merchant forms, and BIN files – are available for online viewing, printing and …

Merchant Services Phone: (603) 896-6000 EU Merchant Support 4 Northeastern Boulevard, Salem, NH 03079-1952 www.chasepaymentech.com Fax: (603) 896-8715 …