A Target Operating Model (TOM) describes the desired state of an organization’s operational capabilities and functions. It provides a vision for the future state of a business, explaining how the …

To overcome this weakness, the KPMG Target Operating Model includes not three, but six 'layers' - Process, People, Service Delivery Model, Technology, Performance Insights and Governance. …

Jun 18, 2025 · For that, companies need an effective operating model that is intentionally designed to deliver four outcomes that all organizations covet: clarity, speed, skills, and commitment. The right …

Mar 2, 2017 · The concept of a Target Operating Model (TOM) encapsulates a strategic blueprint for an organization’s future operations, outlining the desired “how, where, and when” of its functioning.

Learn what a Target Operating Model (TOM) is and how to design one that drives real transformation with practical steps, examples and common pitfalls.

Integration is a TOM goal as complex processes involve different departments and centres of expertise along the fulfilment cycle. Integrated end-to-end processes with clear responsibilities for steering and …

Oct 15, 2025 · A Target Operating Model (TOM) defines the desired future state of an organization and illustrates how structure, processes, roles, and systems must interact to execute the strategy effectively.

Building a Target Operating Model (TOM) offers organisations a roadmap to align operations with strategic objectives. Implementing a TOM requires a structured approach that engages stakeholders, …

A target operating model (TOM) is the blueprint for how your company will actually run in the future to deliver its strategy. Most leadership teams are very clear on their strategic intent—growth, cost …

A Target Operating Model (TOM) is a conceptual representation of an organisation’s capabilities, ways of working and structures that support it to deliver its vision and strategy.