Own the post-purchase experience with Route. Scale your brand using the #1 platform for package protection, AI-driven returns, and real-time tracking.

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Route connects to more than a thousand carriers worldwide like UPS, FedEx, DHL, USPS, and more while delivering consistent tracking accuracy across any fulfillment setup.

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Jan 12, 2026 · Route is the leading post-purchase platform for modern ecommerce, trusted by over 13,000 brands and protecting over $20 Billion in gross merchandise value to-date.

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Build workflows based on the item condition or other criteria, and route items to the most profitable destination like resale, direct-to-customer, or warehouse, to reduce shipping trips.

Recharge & Route FAQs Can the box switch so it's automatically unchecked? What if I didn’t want Route Package Protection? File and manage claims Re-Opening Claims by Customers and …